Service Design is Here! with Clive Grinyer, Head of Service Design at RCA
We design experiences. So you can build relationships.
See the big picture more clearly, and the details more sharply.
Whether the answer is a new strategy, a suite of services, or even a completely new product line, we find the clarity you need to move forward with confidence.
Asking someone what they want is pointless, but knowing what they need is critical.
Strategic design only works when it meets the needs of your consumers and your organization.
A great idea is just an idea until it meets the real world, and we’ve spent decades getting the last mile exactly right.
“Ziba has provided clarity of thought, a vision for what can be, a high commitment to creativity, and the help and guidance for us to figure out how to make our dreams happen and get into the hands of consumers.”
Ideas
Work
A new approach to service and messaging for the 50+, that empowered a 38-million-member nonprofit to stay true to its core purpose.
An ecosystem of house branded accessories beats e-commerce with flexibility and customization.
A new brand of outdoor gear designed for good times.
A redesigned retail space becomes a destination for fitness and wellness-seekers.
Bringing a beloved brand into the modern era demands a thoughtful, more sustainable redesign—and a deep understanding of why loyalists love it.
A flexible interactive display platform that turns a physical product into a thrilling digital/analog experience.
